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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex Brady

April 29, 2024

5  out of  5 rating by Alex Brady
"Super helpful and great communication!"
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Melissa Pope

April 25, 2024

5  out of  5 rating by Melissa Pope
"Working with Jen Rahl has been so easy and seamless. Her customer service is TOP NOTCH! Definitely recommend this office for your insurance needs."
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Crystal Pulsirisaroth

April 25, 2024

5  out of  5 rating by Crystal Pulsirisaroth
"I have had many insurance agents over the years, but this is the only office that has been responsive to my needs. Jennifer Rahl has been especially helpful, with both our business and personal insurance policies."
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Tony Pulsirisaroth

April 25, 2024

5  out of  5 rating by Tony Pulsirisaroth
"We have several policies through this office. We usually deal with Jennifer Rahl and she is always very attentive and professional."
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David Savanuck

April 25, 2024

5  out of  5 rating by David Savanuck
"I’ve been a member of USAA for 12 years, thinking they were the best. When flooding struck my house and my sump pumps failed, USAA would not cover a penny. Enter Michael Logan of Phillip C. Riehl’s team. Mike showed me the light! Mike is a consummate professional. Mike worked with me for a couple hours explaining my options for better homeowners insurance, auto insurance and personal property insurance through State Farm. With Mike, I got better service, better coverage and better pricing than I ever got with USAA. And now I am covered and better educated thanks to Mike. I highly recommend Mike Logan of Phillip Riehl’s team For all of your insurance needs!"
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Sharon Hamlet

April 25, 2024

5  out of  5 rating by Sharon Hamlet
"Our family has been with Phillip Rheil for more than 20 + years. Always professional, kind, respectful and supportive in all our contacts. We are definite loyal customers."
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Jeff Griffin

April 23, 2024

5  out of  5 rating by Jeff Griffin
"Michelle was awesome. Breezed right through adding my new toy. Very kind and courteous."
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Grady

April 19, 2024

5  out of  5 rating by Grady
"Stellar support and customer service! Team Phil (specifically Suzanne) will take the time and examine your situation and/or requirements to find a path forward based on product expertise. We have been with Team Phil for years and would recommend their St. Farm support when searching for an experienced coverage plan."
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Ricky Woodburn

April 19, 2024

5  out of  5 rating by Ricky Woodburn
"Michelle was a pleasure to work with while figuring out all of my insurance needs. She was very knowledgeable about coverage and what was needed when adding a new vehicle and existing vehicle to my accounts with state farm. Her customer service and curtesy towards me as a customer went above anything I could ask for! Highly recommend speaking with Michelle for all your insurance needs!"
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Marie Berry

April 18, 2024

1  out of  5 rating by Marie Berry
"I have been with State Farm for over 20+years. Today I spoke with Phil Rheil and he was very rude to me. My Insurance was going up almost $300 due to circumstances. Phil straight out told me that it didn't matter if I left State Farm or not because his family was still going to eat. I was in shock and told him my family is still going to eat as well. I thought he was very rude, arrogant and unprofessional. Who does that to their customers. He then persuades to talk about me going under my Son's insurance which is none of his business. Information he got from someone else. I gave it to God and asked him to handle that. We should never be so big headed about our business that we forget those that have supported us over the years."
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Andrew Knapp

April 12, 2024

5  out of  5 rating by Andrew Knapp
"Colleen was very helpful with me setting up my new car insurance policy. She made my new policy affordable and was honest with what I needed for my two vehicles."
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Laine Doggett

February 23, 2024

5  out of  5 rating by Laine Doggett
"Very friendly, extremely knowledgeable and helpful. Excellent customer service."
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Stefanie Barber

February 21, 2024

5  out of  5 rating by Stefanie Barber
"Michelle and I had been talking on the phone about different types of life insurance. Since there are so many options she suggested I come into the office and she could go through all of the different options with me and that is what I did. She was the first person I saw walking in and even though she was with someone else she greeted me and said she would be with me as soon as she could. Michelle was very pleasant to work with. She answered all of my questions and was patient with me. She did this all with a smile and a great attitude. I left Michelle's office with a better understanding of life insurance and what would work best for me. Thank you Michelle for being patient, and kind and answering all my questions. I really appreciate it."
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Sal Icaza

January 26, 2024

5  out of  5 rating by Sal Icaza
"Phil has been the only agent that I’ve needed since moving to SoMD over 25 years ago. Suzanne Walker is mostly the one that I work with on a routine basis; she’s extremely knowledgeable, professional, and pleasant. I highly recommend Phil Riehl and his team for all of your insurance coverages. Here’s to many more years of working together!"
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Wrenn Heisler

January 19, 2024

5  out of  5 rating by Wrenn Heisler
"Worked through our policy to get reductions with Michelle, who was absolutely wonderful! We've been with this office for over 20 years, and happy the whole time!"
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Brandie Cornelius

January 9, 2024

5  out of  5 rating by Brandie Cornelius
"I worked with Michelle today on a few different things I needed done and she was extremely helpful and knowledgeable. I'm very glad to be with Phil Riehl State Farm Agency."
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Wendpanga Zampaligre

December 23, 2023

5  out of  5 rating by Wendpanga Zampaligre
"From the moment I inquired about a new insurance policy, Michelle Little demonstrated exceptional customer service. She took the time to explain all my options, answered my questions, and found the best coverage for my needs. I'm impressed and grateful. Highly recommend this office for all your insurance needs."
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Betty Joanne Scott

December 22, 2023

5  out of  5 rating by Betty Joanne Scott
"Phil and his staff continue to serve us though we have moved out of state. One of the things I greatly miss, is the opportunity to pop in with a question or to say hi. We always get good service and great advice tailored to our needs."
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elaine wiegman

December 14, 2023

5  out of  5 rating by elaine wiegman
"The staff in this office is very friendly and helpful. Thank you Colleen for helping the kids and me get our policies up to date!"
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Lorraine Gaulke

December 14, 2023

5  out of  5 rating by Lorraine Gaulke
"Phil Riehl State Farm, agent, Mike, has been my insurance company for 5 years now, since I moved back to Maryland from Minnesota. They have provided excellent homeowners, car, and umbrella policies, with patience, understanding, and professionalism!"
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Denice Landmann

December 13, 2023

5  out of  5 rating by Denice Landmann
"I met with Michelle this afternoon to set up my vehicle policy. She was able to mirror my previous policy to optimize my coverage while ensuring a low monthly payment. Michelle made the process quick and she sent me off with a holiday hug. Merry Christmas and thank you Michelle"
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Douglas Chadwick

September 22, 2023

5  out of  5 rating by Douglas Chadwick
"State Farm has always been there when things have gone bad for me. They have great prices and even better customer service."
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Senaiet Angaw

July 30, 2023

5  out of  5 rating by Senaiet Angaw
"This review is long overdue…. The staff at Phil Riehl State Farm is amazing, everyone that works there is kind and welcoming. I especially want to thank (and recommend) Suzanne, she is AWESOME. Suzanne will answer all of your questions, find you great rates and will always reach out to follow up. If you’re looking for a great insurance company then look no further than Phil Riehl."
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Crystal White

June 30, 2023

4  out of  5 rating by Crystal White
"I have had state farm insurance for a long time. For some reason my bill fluctuates monthly which is strange but for the most part this is a good company."
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Christopher Wirz

June 7, 2023

5  out of  5 rating by Christopher Wirz
"Super friendly staff. Very easy to do business with."