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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tracy Cantrell

March 6, 2026

5  out of  5
rating by Tracy Cantrell
"Heather Bowersox was exceptional..she had my transaction taken care of so quickly! Thank you so much for always being a top notch insurance agency!"
We responded:
"Thanks, Tracy! We’re happy to see your review and thrilled you had a good experience with our office! Phil Riehl - State Farm Insurance Agent"
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Kirstyn Beaver

March 6, 2026

5  out of  5
rating by Kirstyn Beaver
"Jennifer has been over the top helpful from beginning to end from switching over to state farm to recently adding another car into the collection (My son’s car). She is very fast in responding and quick to answer any question I have had or solve any problem. And to top it off always great interactions and enjoyable to talk to. If you ever need help I would definitely recommend her."
We responded:
"Kirstyn, thank you for taking the time to leave such a raving review. Jennifer does excellent work serving our customers and it is always nice to see that backed up with such a nice unsolicited review. "
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Cheryl Burnett

February 25, 2026

5  out of  5
rating by Cheryl Burnett
"Jai did an amazing job. She saved me over $1500 on my homeowners insurance and got me a great deal on my auto insurance where I bundled and safe. She was very knowledgeable and very helpful She made me feel right at home."
We responded:
"Thank you, Cheryl, for being a valued part of the State Farm family. We love serving customers like you! Phil Riehl - State Farm Insurance Agent"
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Andrew Knapp

February 20, 2026

5  out of  5
rating by Andrew Knapp
"Michelle Little with State Farm was so helpful and very organized with helping me set up my home owners insurance. She worked with my lenders which made closing on the house easy and affordable."
We responded:
"Andrew, we appreciate your kind review. Colleen is extremely conscientious and makes sure the customer understands the coverage's so all the needs are met. "
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Justin Lockett

February 18, 2026

5  out of  5
rating by Justin Lockett
"Jennifer was very easy to work with and very helpful. Highly recommend!"
We responded:
"Jennifer is very knowledgeable and communicates that information well. Thank you for taking the time to recognize her abilities. "
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Juliana Tyer

February 10, 2026

5  out of  5
rating by Juliana Tyer
"outstanding"
We responded:
"Thank you for the wonderful review! It means so much to our California team to know we’re helping neighbors feel protected and cared for. Phil Riehl - State Farm Insurance Agent"
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Patrice

January 12, 2026

5  out of  5
rating by Patrice
"Heather Bowersox provided me with fast friendly and efficient customer service. She was most helpful in assisting me with adding a vehicle to my policy as well as a rewrite of my renters policy. She provided me with my new quotes and gave a detailed breakdown of the cost per month per vehicle."
We responded:
"Patrice, Glad to hear Heather is delivering on the promise to treat all customers as if they were family. Nice to know all the transactions went smoothly for you. Looking forward to a long association with you. "
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tony Iagnemmo

December 31, 2025

5  out of  5
rating by tony Iagnemmo
"Phil is on top of it. Always very informative and willing to assist when things need clarification. His advice is a asset that is most welcome."
We responded:
"It is always a pleasure to work with folks that understand and appreciate what we are all about. Long term we only want what is best for you and the family. Thanks for being a 30+ year customer. "
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Michael Blackwell

November 6, 2025

5  out of  5
rating by Michael Blackwell
"Jennifer Rahl gives wonderful customer service promptly and was most helpful getting my flood insurance reporting sorted out in a difficult time (during the government shutdown). Thanks, Jennifer--helpful and great work!"
We responded:
"Its nice to have a problem solver on my staff. Flood insurance can be tricky and having Jennifer on your side is a good thing. "
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Haley Hawk

October 28, 2025

5  out of  5
rating by Haley Hawk
"Colleen is amazing :-) she is friendly, helpful, knowledgeable, and swift with her work as well as accommodating and understanding. I completely recommend speaking with Colleen if you are looking for car insurance."
We responded:
"Haley, we agree. Glad you found out just how well Colleen does in matching proper coverage with an affordable premium. Everyone is unique and she understands the importance of treating everyone as if they were the only one. Thank you for the kind words. "
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Wrenn Heisler

October 9, 2025

5  out of  5
rating by Wrenn Heisler
"Worked through our policy to get reductions with Michelle, who was absolutely wonderful! We've been with this office for over 20 years, and happy the whole time!"
We responded:
"Wrenn, thank you for the kind words about Michelle. She really cares about putting the customer first in all she does. Glad she was able to find some ways to get some reductions to cost of insurance. "
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MK

September 3, 2025

5  out of  5
rating by MK
"I worked with Michelle and she was wonderful! Excellent customer service."
We responded:
"Thank you Mikayla, more and more folks are finding Michelle to be exceptional in helping all new and renewal customer get the best possible service. "
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Greg

August 26, 2025

5  out of  5
rating by Greg
"Michelle IS great and super helpful as well as knowledgeable and made switching over super easy!"
We responded:
"Greg, glad Michelle was able to help and you found her service exceptional. "
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Ashley Boston

August 18, 2025

5  out of  5
rating by Ashley Boston
"Michelle was amazing and efficient! Thank you"
We responded:
"Thank you Ashley. Michelle is a great representative of State Farm. Glad you found her amazing and efficient. "
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Jenn

August 11, 2025

5  out of  5
rating by Jenn
"Jennifer is AMAZING.. she has been there to help me with all my questions, back and forth with my daughter and our policies, understanding all the different coverages and doing many different quotes and taking cars off, adding them back, switching out cars for others, etc. these past couple months have been a whirlwind and I can’t say enough how Jennifer has helped and the patience’s that she has. She is do understanding and looks at things from her perspective if it was her own policy/child and what she would do if she was in my shoes. She deserves way more than 5 stats for sure!! 🌟🌟"
We responded:
"Jennifer continues to get rave reviews. She is extremely knowledgeable and conscientious. Proud to have her in the office "
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Laura Brauer

July 17, 2025

5  out of  5
rating by Laura Brauer
"I have been trying to write this review for Michelle Little for several weeks. Why so long you say… ? Well I have been in the process of trying to sell my present car and it has been a whirlwind experience. I started with 2 cars with Carvana that fell through then one at a dealership that blew up on the lot while leaving , then two more at the dealership!!! I had insurance placed on each car. Michelle did all these changes day after day while I was a crazy woman . I would not of survived without her. She worked diligently trying to find the best way and the best prices for each of the cars . She had to do each vehicle like a new car startup because I had not sold my car and could not transfer the tags. That is a heck of a lot of time and energy . She left no stone unturned in getting me the best price and coverage I needed and could afford. She never was frustrated and was always patient and calm. She showed true professionalism but always made you feel welcome and appreciated. I would give her a million stars if I could because she is a sky full of stars. With genuine respect and gratitude I want to say thank you . You’re the absolute best and so is State Farm !"
We responded:
"Michelle does take an absolute interest in solving problems and having the best possible outcome. You experienced all the Michelle does for this office all the time. "
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sharon wright

July 14, 2025

5  out of  5
rating by sharon wright
"I've worked with Michelle since she came there. I really appreciate that she will walk me through and explain things and theprocess to me to ensure I understand. Thanks, Michelle. Sharon"
We responded:
"Sharon, Michelle is very good and explaining the coverage and the processes in order to assist the customer in making the decisions that are best for them. We appreciate you taking the time to let us know how you feel. "
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Chef Mike

June 3, 2025

5  out of  5
rating by Chef Mike
"Heather Bowersox went above and beyond helping me. Her attention to detail was greatly appreciated. I am highly satisfied with everything"
We responded:
"Being one of our newest members it is great to hear she is appreciated for doing a diligent job for you. She knows how to focus in making sure everyone gets the lowest possible price while still getting the coverages they need. "
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Jennifer Cooper

May 29, 2025

5  out of  5
rating by Jennifer Cooper
"Great experience!! I typically work with Jennifer Rahl (who is also wonderful!), however, in her absence I worked with MICHELLE LITTLE on May 29, 2025. Michelle thoroughly explained all details and options pertaining to my situation regarding policy, payment, money-saving tips, and what to expect as the process moves through various departments. The visit was informative, thorough, efficient, and productive. Very happy with the outcome and my overall experience!"
We responded:
"Jennifer, nice to hear you got hooked up with two of the best. Jennifer and Michelle know how to get the best value for all your insurance needs. We look forward to many more years of taking care what is important to you. "
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Mariah Conn

April 2, 2025

5  out of  5
rating by Mariah Conn
"I had a very pleasant experience with Jennifer! She was very kind and responsive and she made the process of getting insurance very easy and seamless."
We responded:
"Jennifer is our rock star! happy she was able to assist and make it easy for you. Thank you for the review Mariah"
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Brian Katafiaz

March 17, 2025

5  out of  5
rating by Brian Katafiaz
"Once again issues with State Farm claims which have been going on for weeks were solved by Jennifer inside an hour. The service from this office is outstanding , without their support I would be shopping for another insurance company. Well done Jennifer!!"
We responded:
"Hearing this from a long-time loyal customer makes me proud of the work that Jennifer does for our customers. Appreciate your time to leave this review. "
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Ronald Fuentes

February 10, 2025

5  out of  5
rating by Ronald Fuentes
"I have been working with Jennifer since 2021, she has been absolutely amazing. If your looking for someone who is efficient, reliable and prompt she is the kind of rep you want to have for all your insurance needs."
We responded:
"Ron, we feel very fortunate to have Jennifer in this office taking care of our customers. We feel she has all the attributes you mentioned in your review. "
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Jennifer Misner

February 5, 2025

5  out of  5
rating by Jennifer Misner
"I highly recommend Phil Riehl for your insurance needs. He delivers exceptional customer service. I have been insured with him for 36 years. The entire staff is amazing. I personally have worked with Jennifer Rahl. They show genuine care for your needs and are always looking out for you. I feel like I am treated more like family then a customer."
We responded:
"Proud to hear this from someone of status in the county. We try hard to live up to the same standards the Lewis family has. "
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Diana Kraft

February 3, 2025

5  out of  5
rating by Diana Kraft
"Jennifer was very helpful in tracking down answers to my insurance questions."
We responded:
"Thank you Diana, we have to get the answers right every time and Jennifer is great at that. "
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Carolyn Guy

January 28, 2025

5  out of  5
rating by Carolyn Guy
"Michelle was very helpful, explained things when I had questions, gave me different options, and saved me money!"
We responded:
"Thank you Carolyn for continuing to tell us how well Michelle is filling your needs. We agree. "